Customer Success

The post explains how OKRs help organizations adapt to changing business environments and align strategy, budget, and performance.

Throughout the conversation, Brett shares insights and practical advice on leveraging AI and large language models like ChatGPT to enhance strategy execution.

OKR Pilots: A balancing act. Pros: early adopters, best practices, lower risk. Cons: limited representation, collaboration challenges, triviality. Learn and adapt.

Viva Goals from Microsoft is a magical tool that helps teams align priorities and fosters effective communication in remote work.